Atombit – Creating Intelligent Customer Experiences
Atombit helps brands transform their email and multichannel CRM programs into engines of growth through the intelligent use of AI, analytics, and advanced marketing automation. By combining human insight (“atoms”) with machine capability (“bits”), Atombit enables marketing teams to create smarter, more personalised, and more impactful email and multichannel experiences across the entire customer lifecycle.
With over 25 years of expertise and a team of 150+ specialists in data science, strategy, and AI-driven transformation, Atombit supports organisations in connecting insights to outcomes. From data strategy and governance to automated journey design, predictive modelling, and real-time personalisation, we help brands build email ecosystems that deliver measurable engagement and revenue.
Atombit partners with leading enterprises to accelerate decision-making, reduce friction, and turn complex data environments into engines of customer value. Guided by six strategic pillars – Growth, Efficiency, Risk, Talent, Enabling, and Unified, we empower organisations to listen, think, and act intelligently in every interaction.
In the age of intelligent experience, Atombit helps marketers harness data, AI, and automation to create meaningful, relevant email interactions that strengthen customer relationships and fuel business success.
Our customers include Honda, HSBC, First Direct, M&S Bank, LEDN and more.
Attentive® is the AI-powered mobile marketing platform transforming the way brands personalise consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximising campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalises content, tone, and timing to help brands deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like GUESS, Urban Outfitters, and Steve Madden, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Colcrane brings the robustness of academia into the realities of business. By uniting applied academic behavioural and data scientists with organisations, they transform first-party customer data into actionable loyalty intelligence. With scientific rigor and commercial focus, they help leaders cut through noise, make sharper decisions, and build customer value that lasts.
Their principles are clear: analytics only matter when they drive value-increasing decisions. Work begins not with the data, but with the choices executives face. And if no decision is immediately apparent, Colcrane initiates decision discovery — often through a research-based Predictive Customer Base Audit, revealing where value will be created, sustained, or lost. Their research-based Predictive CLV models uncover hidden patterns, shifting segment dynamics, and untapped opportunities that shape future growth. From there, the focus turns to the decisions at hand, supported where needed by structured experimentation, measuring outcomes, and embedding a continuous cycle of improvement.
They partner with D2C, B2C, and B2B organisations with large customer bases where retention and lifetime value drive growth. For enterprises, Colcrane sharpens in-house analytics with behavioural science and predictive modeling. For growth-stage companies, they provide an outsourced behavioural data science function — advanced capabilities without the overhead.
Colcrane makes research practical, data strategic, and decisions smarter. Their decision-driven approach turns guesswork into precision so leaders can grow with clarity.
Flourish CRM is a multi award-winning specialist CRM agency operating globally through offices in Bristol, London and Dubai. It is a founding agency of Harbour – the independent network of specialist agencies covering data and insight, media, production, content creation, engagement and experience.
Flourish’s ‘CRM for the real world’ proposition cuts through the fairytale of seamless CRM, acknowledging the real-world challenges businesses face. From missing and siloed data to systems or functions that don’t talk to each other, Flourish creates tailored CRM strategies and solutions that deepen engagement, grow sales and drive loyalty. Platform agnostic, Flourish will consult on and implement platform migration, or work the tech clients already have in place to deliver data-driven customer journeys to optimise, elevate and ultimately transform their clients CRM.
Hightouch is the leading data and AI platform for marketers. Trusted by companies like Accor, Rituals, Holland & Barrett, HelloFresh, and Spotify, Hightouch helps teams deliver personalized experiences, optimize marketing performance, and move faster with data and AI.
Hightouch empowers business users to drive revenue, grow brand awareness, and maximize ROI. The Composable CDP collects behavioral data, resolves identities into Customer 360 profiles, builds audiences, syncs to 300+ destinations, and measures campaign impact—directly from your cloud data warehouse. Hightouch’s AI Decisioning enables 1:1 personalization at scale, using reinforcement learning to optimize customer engagement while marketers define goals, guardrails, and creative content.
Jacquard is an enterprise AI platform that transforms marketing content into a proven driver of revenue. Built on 10 years of proprietary performance data and over 60 billion data points, and trusted by leading global brands including Adidas, Sephora, TUI, Home Chef, and Pet Supplies Plus, Jacquard combines generative AI at scale with performance intelligence to create, predict, and optimize high-performing messaging across email, SMS, push, web, and in-appr any CRM channel.
Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.
Klaviyo (CLAY-vee-oh) helps relationship-driven brands like Paul Smith, Dermalogica, Grind, Simba Sleep and 167,000+ others deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
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Mapp Marketing Cloud combines marketing automation and digital analytics capabilities, powered with artificial intelligence, to help businesses extract actionable customer insights from multiple digital sources. Leveraging these insights, they can execute hyper-personalised, cross-channel campaigns with precision.
With over 20 years of expertise and more than 700 clients across Europe and the US, including renowned brands like PizzaExpress, Turnball & Asser, ScS, Superga, Umbro, Riverford, Lloyds Banking Group, and Farrow & Ball, Mapp provides a comprehensive platform for marketers to optimize their strategies and boost customer engagement.
For more information visit www.mapp.com or follow us on LinkedIn.
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands such as Farfetch, Travelodge, Unilever, Deutsche Telekom, Pizza Hut, Samsung, Adidas, Starbucks, Domino’s, and TopCashback. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage’s powerful analytics, personalization, and AI capabilities give you a 360-degree view of your customers and help you create personalized, impactful journeys across all channels. With MoEngage, you’ll see lower costs, higher engagement, and better insights. Plus, we’re recognized by industry leaders such as Forrester, Gartner, and IDC. Join the ranks of successful brands in 60+ countries and power your digital experiences with MoEngage.
For over 20 years, tens of thousands of organizations around the world have relied on Validity to achieve end-to-end marketing success—using trustworthy data as a key advantage. The Validity flagship products—DemandTools, BriteVerify, Litmus, Everest, GridBuddy Connect, Sender Certification, and MailCharts—are all highly rated solutions for CRM data quality, email performance, and campaign analytics. These solutions deliver smarter campaigns, more qualified leads, more productive sales, and ultimately faster growth. For more information, visit Validity.com and connect with us on LinkedIn and X.
