Direct Line Group Accor Ford Currys Costa Coffee B&M Honest Burgers Sky Expedia Group Close Brothers Addison Lee Farfetch Virgin Media O2 Haven Everton FC AutoTrader Direct Line Group Accor Ford Currys Costa Coffee B&M Honest Burgers Sky Expedia Group Close Brothers Addison Lee Farfetch Virgin Media O2 Haven Everton FC AutoTrader

Acoustic: Built for the moment, not the campaign 

Acoustic is a customer engagement platform that helps B2C marketers stay in sync with their customers by turning real-time behaviour into action at the moment it matters. It brings behavioural analytics, customer profiles, and messaging together in the same platform, with none of the handoffs or delays of a stitched stack. Marketers reach their customers across email, SMS, WhatsApp, and mobile push, all from one place. 

Rather than guessing what a customer wants from past purchases or demographics, Acoustic reads their intent from what they’re doing right now. When someone visits the same product page three times, the platform captures that as a signal, not just browsing. A brand can then respond while that customer is still interested, with messages that feel timely and relevant rather than set to a campaign calendar. 

B2C brands across retail, travel, and financial services trust Acoustic to handle more than 100M transactions an hour. Even at that scale, the result is marketing that feels less like a broadcast and more like a brand paying attention.

www.acoustic.com

Atombit – Creating Intelligent Customer Experiences 

Atombit helps brands transform their email and multichannel CRM programs into engines of growth through the intelligent use of AI, analytics, and advanced marketing automation. By combining human insight (“atoms”) with machine capability (“bits”), Atombit enables marketing teams to create smarter, more personalised, and more impactful email and multichannel experiences across the entire customer lifecycle.

With over 25 years of expertise and a team of 150+ specialists in data science, strategy, and AI-driven transformation, Atombit supports organisations in connecting insights to outcomes. From data strategy and governance to automated journey design, predictive modelling, and real-time personalisation, we help brands build email ecosystems that deliver measurable engagement and revenue.

Atombit partners with leading enterprises to accelerate decision-making, reduce friction, and turn complex data environments into engines of customer value. Guided by six strategic pillars – Growth, Efficiency, Risk, Talent, Enabling, and Unified, we empower organisations to listen, think, and act intelligently in every interaction.

In the age of intelligent experience, Atombit helps marketers harness data, AI, and automation to create meaningful, relevant email interactions that strengthen customer relationships and fuel business success. 

Our customers include Honda, HSBC, First Direct, M&S Bank, LEDN and more.

www.atombit.com

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalise consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximising campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalises content, tone, and timing to help brands deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like GUESS, Urban Outfitters, and Steve Madden, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Better Email is the email creation platform for enterprise teams who treat email as a production discipline, not a draft.

We focus on what production email actually requires: a design system that locks in brand and accessibility, governance and review workflows that keep every send in check, and tooling that accelerates marketing teams without forcing them to choose between speed and control. The same principles extend to AI — Better Email is the harness that lets enterprise teams put AI to work on real production email without losing control of brand, accuracy, or compliance.

At the centre of the platform is Betty, our AI assistant. Betty helps teams build their design system, draft and edit emails inside it, generate segmentation, and audit accessibility — all within the same guardrails your brand, legal, and design teams already trust.

Unlike most visual email builders, Better Email doesn’t constrain teams to predefined blocks or templates. Your design system is your design system — built from your components, your brand, your rules.

Developed in close partnership with our customers and driven by their real production needs, Better Email is trusted by some of the largest brands in Denmark and Scandinavia, and is now expanding internationally — including with Co-op UK.

better.email

EmailShepherd is the agentic email creation platform for modern marketers. 

Marketing teams around the world use EmailShepherd to create high quality, on-brand email campaigns at scale, including BBC, Motorway and ActionRocket.

At the heart of the platform is the Email Design System. Approved components, colours and layouts that keep every email on-brand — built around HTML code that works for you. 

Entire teams and AI agents create email in Shepherd, whether through the no-code visual editor, via the MCP or directly within Claude’s interface. Localisation, dynamic content and AI-generated variants all work within the same set guardrails — keeping everything on message. 

Built-in collaboration, multi-stage approvals and AI Review Agents keep stakeholders aligned in one place — avoiding the clunkiness of approving through emails, Slack and pdfs so you can easily collaborate and catch issues before an email ships. The platform plugs cleanly into any ESP.

Most email tools were built before AI and have added it as a layer on top — EmailShepherd was developed around it from day one. The platform is built API-first, MCP-native, with 200+ endpoints that let people and agents create on-brand emails consistently, at scale, and without breaking code.

If your team is wrestling with brand consistency at scale, slow approvals, developer bottlenecks, or how to actually use AI in email without losing control, come and talk to us.

www.emailshepherd.com

Hightouch is the leading data and AI platform for marketers. Trusted by companies like Accor, Rituals, Holland & Barrett, HelloFresh, and Spotify, Hightouch helps teams deliver personalized experiences, optimize marketing performance, and move faster with data and AI.

Hightouch empowers business users to drive revenue, grow brand awareness, and maximize ROI. The Composable CDP collects behavioral data, resolves identities into Customer 360 profiles, builds audiences, syncs to 300+ destinations, and measures campaign impact—directly from your cloud data warehouse. Hightouch’s AI Decisioning enables 1:1 personalization at scale, using reinforcement learning to optimize customer engagement while marketers define goals, guardrails, and creative content.

www.hightouch.com

Mapp Marketing Cloud combines marketing automation and digital analytics capabilities, powered with artificial intelligence, to help businesses extract actionable customer insights from multiple digital sources. Leveraging these insights, they can execute hyper-personalised, cross-channel campaigns with precision.

With over 20 years of expertise and more than 700 clients across Europe and the US, including renowned brands like PizzaExpress, Turnball & Asser, ScS, Superga, Umbro, Riverford, Lloyds Banking Group, and Farrow & Ball, Mapp provides a comprehensive platform for marketers to optimize their strategies and boost customer engagement.

For more information visit www.mapp.com or follow us on LinkedIn.

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands such as Farfetch, Travelodge, Unilever, Deutsche Telekom, Pizza Hut, Samsung, Adidas, Starbucks, Domino’s, and TopCashback. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage’s powerful analytics, personalization, and AI capabilities give you a 360-degree view of your customers and help you create personalized, impactful journeys across all channels. With MoEngage, you’ll see lower costs, higher engagement, and better insights. Plus, we’re recognized by industry leaders such as Forrester, Gartner, and IDC. Join the ranks of successful brands in 60+ countries and power your digital experiences with MoEngage.

www.moengage.com

Netcore is a global MarTech pioneer helping brands create personalized, AI-led customer experiences that drive real, profitable growth. Trusted by 6,500+ businesses across five continents, Netcore has been named a Forrester Wave Strong Performer in Email Marketing Service Providers for 2 consecutive years – 2024 and 2025

www.netcorecloud.com

Seen.io, personalised video that plugs into your email programme

Seen.io isn’t a CRM or a marketing automation tool. We’re the personalised video layer that works alongside the stack you already run, turning your best lifecycle moments into one-to-one video for every customer. Onboarding, birthdays, year-in-review, win-back, made personal and sent at scale.

We’ve generated millions of personalised videos for brands like Carrefour, Nespresso and Shell and Ferrari. The format earns its place by winning the one thing every message competes for: attention. And attention is what turns into clicks, conversions and loyalty.

You build the videos on our creative platform, then send them through the channels you already use. Connect Salesforce Marketing Cloud, Braze, Adobe or HubSpot, or anything else, with Seen’s easy-to-use API.

https://seen.io

For over 20 years, tens of thousands of organizations around the world have relied on Validity to achieve end-to-end marketing success—using trustworthy data as a key advantage. The Validity flagship products—DemandTools, BriteVerify, Litmus, Everest, GridBuddy Connect, Sender Certification, and MailCharts—are all highly rated solutions for CRM data quality, email performance, and campaign analytics. These solutions deliver smarter campaigns, more qualified leads, more productive sales, and ultimately faster growth. For more information, visit Validity.com and connect with us on LinkedIn and X.

www.validity.com

With 55+ apps in nearly every major business category, including sales, marketing, customer support, BI and analytics, accounting and back office operations, productivity and collaboration, Zoho Corporation is one of the world’s most prolific software companies serving customers from small businesses to large corporations.

Privately held and profitable with over 15k employees, Zoho is headquartered in Chennai, India with European offices in The Netherlands, UK, France, Germany, Spain, and many others worldwide.

Zoho strictly respects user privacy and has no ad-revenue model. Over 100 million users globally use Zoho to run their businesses, including Zoho.

www.zoho.com